Originally Posted by zipper06

I know it's out of pocket money, but if i owned the crank i would have it xrayed to see how deep the crack is. Magnaflux with not tell you this, it will only show the crack which you can already see.
About Eagle's operation, yes the forgings are rough machined oversea's just as Scat, Callies Compustar, Ohio crankshaft, just too name a few. Once they come to Eagle they are heat treated, rough ground and indexed, then polished then nitrided and elecro etched (logo) I donot believe most cranks are magnafluxed by any of the manufacturs.
I do think that Eagle should have stood behind the product though. I guess it has to do with who bought the crank, since most of the public cannot purchase their products directly, only thru their dealer network. In the situation that happened on the 2 cranks that i mentioned in the earlier post, living as close to Eagle as we did, we were in on the ground floor when Eagle started and bought direct, just as I/we still do from bullit, BTE, PTC, and a few other local manufacturs.
I'm in agreement with the other posters, talk directly with the shop/company that you purchased it thru, talking with Eagle directly, they won't feel the impact as they would from one of their dealers.

JMO

Zip.