Zip, cant say I agree with you on this one. "If you do your homework you wont get screwed"
I actually had an attorney friend look at my listing terms and conditions and vouch that they were bullet proof with virtually no liability at my end. Yet I just got negg'd by a guy trying to extort concessions on something I sold-I offered a full refund, but he didnt want that-he wanted the item but for less.
In spite of how solid your terms are, you still cant control people-and they will play games-As Lively pointed out earlier when he referred to Ebay as Greed Inc., their entire business model is derived to generate maximum fees/revenue with minimum liability; However the difference between Ebay and the average seller (who like to do same) is that they (Ebay) arbitrarily set the rules. Their published terms are so vague they can basically do what they want.
Youve been lucky, and I am glad that you have been.
With the new rules about sellers being barred from feedback, at some point, some clown will strong arm you with feedback as a leverage tool, and you wont be able to do a thing.
Agreed they have the best platform on the net-but I truly believe they are one class-action suit away from major changes.
Just wait until the real rich guy with the attorney on retainer gets scammed on the bogus Shelby he bought through Ebay - Then maybe things get interesting.
Later,
Scorp