Anybody get taken by Sloan's Racing Transmissions !!BEWARE!!
 

I did!! Called and ordered a 2800.00 JW powerglide was told it would be to me at the end of the week. when it didnt show up started calling and emailing for some answers.next time i called the recording said they had went out of business after 35 years. after a few more nasty grams, a lady called and said my trans. would be to me next week. yea right! no trans so i call and call and email and call, nothing, then two months later, out of the blue, a beat to shit box full of red fluid soaked plastic peanuts and a damaged transmission shows up, with a broken tail housing, and output among other things and missing parts. I filed a claim with fed x and they wantme to send it back to them for inspection , after calling and calling, i finally get ahold of the lady again. I complain about having to send it back to them since they were out of business and it took them over two months to send me a broken one. she offers a full refund and like a fool,i ship it back. Guess what , they now have my money and my transmission and yes, you guessed it, are not responding.


if anyone else has been burned by them i would like to hear from you, i keep telling myself it might help with a solution thanks in advance Ron

I have known the Sloans for years, I went to high school with Jimmy. I had just heard that they closed their doors. His dad Bob passed away last year and I think the business struggled after that. Have you called and tried to talk to Jimmy himself?
I will try and get a hold of him later. If you can PM me your name and number and let me see if I can get him to call you.

I bought a trans from Sloans several years ago. It worked well, and lasted about 2 - 3 seasons. I had no problems with dealing with them. A little strange how they make the extended actuator for the P/G. Mine broke, and damaged the pump.

Sloans
 

I bought a box of magneto parts from Sloans that was listed on RJ. I sent him the money and the parts were shipped fast to me. Just wanted to tell everyone of my positive experience with Sloans. Thanks RJ :D :D

Sloans
 

I bought a box of magneto parts from Sloans that was listed on RJ. I sent him the money and the parts were shipped fast to me. Just wanted to tell everyone of my positive experience with Sloans. Thanks RJ :D :D

Sloan's
 

you know,i really don't understand it ether, when i initially spoke with them, i remember thinking these were my kind of people, small business, down to earth, and came highly recommended. from what i hear, they are going through some tough times with the recent passing of his Father and now closing down the business. I can understand completely and i have tried many times to let them know that but it made no difference and did seem like they wanted to blame me for the trans arriving damaged.
I an Not trying to put a cloud over anybody but the facts are: I paid for a transmission that was promised 7 days later, over two months later it arrives damaged with missing parts, finally communicate with anna she rapidlly offers full refund and gives Fed x a call tag and its picked up and no more contact not to phone calls or emails nothing . at this point i would even take the broken trans back, just to make it over, and i let them know that in one of my many messages. we will see....

I also know how you feel about this customer service. I am a small businessman myself and something like this would cause a cloud over my head. I know it is hard to do, but give them a little more time. If they are going through a closure, it has to be rough and I think they will come through for you. I am not taking their side, but just wanted to voice my opinion and the past experience with Sloan. Hope everything works out for you and in your favor

I also know how you feel about this customer service. I am a small businessman myself and something like this would cause a cloud over my head. I know it is hard to do, but give them a little more time. If they are going through a closure, it has to be rough and I think they will come through for you. I am not taking their side, but just wanted to voice my opinion and the past experience with Sloan. Hope everything works out for you and in your favor

As hard as it must be, I tend to agree with the last post. I have a feeling you should try to hang in there & be as patient as you can afford to be. Sloans does not raise any red flags as a repeat offender or dishonest. See what Harbone says too. I hope this all get worked out.

YOU are all right. some times i get caught up in the"NOW" i cant even see the big picture. I am so glad you all had good things to say about the Sloans , It has taken a load off my mind. I think i will quit bugging them and just let it work out. thanks guys

Good news
 

Well, I am not getting my hopes up yet but Jim emailed me this mourning,and re-stated that "they plan on giving me a full refund" and i should contact American Express about it(???) .
He also stated that they have been "real busy" and "lost track of time" and that they were not avoiding me. looks like it might get resolved... we will see. Thanks again for all the input guys i will keep this updated

Re: Good news
 

Keep in mind it can take up to 10 business days for the credit to show AFTER they do it.

Glad this is getting worked out.

hopefully good news
 

Anna says they will be thru closing up in IL. and should send a cashiers check by next Tuesday. i have my fingers crossed!

Sloans
 

Really is a shame that another small business like Sloans will have to close up shop in Illinois. He and his late dad did great work in the transmission field. It is hard for a small business to survive in these times, especially in Illinois where the tax rate is so high that many businesses are fleeing this state, and you can't blame them :evil: :evil: Small businesses have to hang on especially hard, I know, I have been in business 26 years and these times are rough. I am by no means a large business since I have 3 employees right now :shock: My thoughts and feelings go out to Mr. Sloan.

Re: Sloans
 

He is moving to Kentucky. The location puts him close to about a dozen race tracks in a 4 hour circumfrence. So yes he is closing shop in Illinois but has some really big plans ahead in Kentucky, just going to take a little bit to get things going.
Bob Sloan was a great guy, he would build fuel injection systems for his race cars from scratch and could rebuild a powerglide in his sleep! They used to live in Normal Illinois, just a few blocks from the ISU campus and he would fire up his dragster to tune it up and you could hear it for miles!
I was fortunate to have known him, have beers with him, have a good laugh and watch him race.
Jimmy is just like his dad and will be back in business soon to carry on the name. :D

Hey Chris do you know were he is moving to in KY.

Ron I will try and find out

Sloans
 

Thanks for the input Harbone, I wish Jimmy all the best in his new endeavors. I had also met Bob many years ago and it was great getting to see him work his magic on cars :D :D

Sloans
 

Thanks for the input Harbone, I wish Jimmy all the best in his new endeavors. I had also met Bob many years ago and it was great getting to see him work his magic on cars :D :D

Chris there is one thing we have plenty of and that is race tracks .
We have three right in my back door and with in a one to two hour drive you can hit ten or more that i know of. :D

Hate to hear about the whole thing. To be honest you lucked out my friend. Good thing u are dealing with good moral people so I read. You ignored every warning sign thrown your way . I hope u learned somthing from this situation cause I assure you that you are in the minority getting full refunds after a situation turned south as many times as yours did. You exposed yourself way more than the law if averages allow and come out O.K.

Let us know when u get your refund.

:D

well, it looks like the only things Sloans racing transmissions are guilty of are being overly optimistic on what they can get done in a day and extremely poor communication skills. Finally, after 4 months, i received a cashiers check for a full refund.
Yes, i learned lessons, and yes i am grateful for the refund I also believe, in my opinion it should have never drug out this long. And,Yes,i understand that circumstances have a way of scattering time lines but that is where communication brings it all back together. Thanks to everyone who reassured me of the Sloans character, it was nice to see fellow racers taking the time from a busy schedule to give there input in a situation. thanks again guys and thanks to Sloans Transmissions for the refund.

Ron,
Thats great to hear! I am glad that Jimmie and Anna lived up to not only their reputations but also Bob Sloan's as the namesake of the business.

Sloans
 

It is still tough on everyone involved when a small business has to close. He has a good reputation for building a transmission and I for one wish him the best of luck in Kentucky. Illinois is a tough state to do business in, especially a small business. None of us will fully understand his reasons for having to close.

Sloans
 

It is still tough on everyone involved when a small business has to close. He has a good reputation for building a transmission and I for one wish him the best of luck in Kentucky. Illinois is a tough state to do business in, especially a small business. None of us will fully understand his reasons for having to close.